At Adorn You, we strive to provide the best customer experience. Our returns and exchange policy is designed to ensure fairness and customer satisfaction.
Refunds or replacements are only available for items that are confirmed lost during delivery. In the unfortunate event that your item is lost, please contact our customer support to initiate the refund or replacement process.
For exchanges, we are happy to accommodate your request. However, customers are responsible for covering the delivery and return costs associated with the exchange. (Please note that this excludes custom engraved items).
Please ensure the item is in its original condition and packaging before requesting an exchange.
To initiate any returns, refunds, or exchanges, please reach out to our customer support team who will guide you through the process and assist you with any queries you may have.
Thank you for choosing Adorn You. We appreciate your understanding and cooperation in adhering to our returns and exchange policy.
Your satisfaction is our top priority, and we look forward to serving you again in the future.
